Well done Shakila
We love it when we get feedback, it helps us to improve our service and be better. Sometimes we get some really special feedback which really demonstrates the fabulous work our advisors do. Recently we have had some wonderful client feedback for Shakila. Well Done Shakila!
“All the information and advice that I received, was always brilliantly presented and very easy to understand. The amazing support offered by Shakila from start to finish of the whole process, was certainly a big contributing factor of my success in quitting smoking.
I have been free of smoking for 8 months now, without a single relapse despite some testing occasions and cravings. However, when I enrolled with my doctor’s surgery for this service I had already been quit for 6 months. I used a similar free service through my local pharmacy and when this service ended I was still buying the NRT products, not realising that I was addicted to the synthetic nicotine. I had been using 2 NRT products simultaneously and continuously since September 2018.
I can honestly say thanks to Shakila’s wealth of knowledge and her practical experience regarding NRT addiction, I am no longer dependant on nicotine.
This is an excellent free service and especially the evening appointments that accommodated my other commitments during the day times. I have recommended the service to a close relative and shared my positive and successful experience. I also provided them with the brilliantly produced and very impacting colourful printed handouts.”